Cash Collection Finance Specialist
Há 5 dias
We are seeking a Cash Collection Specialist fluent in English and Danish. The successful candidate will be responsible for managing customer/account queries, ensuring sales ledger balances are clean on customer accounts, and maximizing On Time Payment for all Customers.
About the Role:This role is part of Work In Braga's multicultural and diverse team that provides Financial Services to enable companies to engage with millions of customers worldwide.
Key Responsibilities:- Manage customer/account queries to ensure sales ledger balances are clean on customer account;
- Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
- Notify Markets of uncollectable debt risks & mitigate where possible;
- Collection activities based on Market Collection Strategy;
- Respond to incoming collection concerns from the customer and internal stakeholders;
- Focusing on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accounts;
- Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR's);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
- Execute identified business and internal controls of Collections processes;
- Review and propose updates, through company, to the Standard Routines due to legal or process changes.
- Degree in Business, Finance, Economics or similar preferred but not essential;
- Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);
- Good problem solving and analytical skills;
- Positive Thinking, willingness to learn and Team Player attitude required;
- Good Organization and Prioritization skills to be able to cope with a fast pace environment;
- Strong work ethic and Respectfulness required.
- Development of expertise in Nestlé's Shared Services Business;
- Immersion in a culturally diverse team;
- Local and International Exposure;
- Flexible working environment;
- Engagement and wellbeing activities;
- Competitive salary: €55,000 per year, depending on experience;
- Flex Benefits - At NBS you can choose what benefits are more suitable for you;
- Make part of the Nestlé Club and get discounts in several partners;
- Free coffee (and good coffee) at the office;
- Company equipment according to professional needs;
- Medical Support available at the Office;
- E-learning courses and training program to get you where you aim to be;
- Career progression and possibilities for International Career.
In order to provide an efficient service to our clients, we need highly skilled professionals to join our team. This role requires someone who is capable of managing multiple tasks and prioritizing their workload effectively. If you have excellent organizational skills and are looking for a new challenge, then this could be the perfect opportunity for you.
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