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Online Community Reviewer
1 semana atrás
TN Portugal is looking for an experienced professional to fill the position of Online Community Reviewer. As an Online Community Reviewer, you will be responsible for reviewing user-generated content to ensure it meets community guidelines. This is a challenging yet rewarding role that requires strong analytical skills, attention to detail, and effective communication abilities.
About the Job DescriptionThe job description involves monitoring videos, images, comments, and links to ensure compliance with community guidelines. You will also be responsible for applying platform rules across various types of content, addressing user appeals, and collaborating with your team to meet regulatory requirements. Additionally, you will identify emerging risks by analyzing user behavior patterns to enhance moderation efforts.
Key ResponsibilitiesThe key responsibilities of this role include:
- Reviewing user-generated content to ensure it meets community guidelines
- Applying platform rules across various types of content
- Addressing user appeals and providing clear explanations for moderation decisions
- Collaborating with your team to meet regulatory requirements
- Identifying emerging risks by analyzing user behavior patterns to enhance moderation efforts
To be successful in this role, you will need:
- Proficiency in French (C1 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in customer support
- Strong analytical, leadership, and communication abilities
