Commercial Manager | Doubletree By Hilton Lagoa Azores

Há 4 dias

Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

Job Summary

As a Commercial Manager at Hilton Worldwide, Inc., you will be responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity, and hotel image.

Key Responsibilities

• Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.
• Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and marketing communications.
• Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements.
• Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively.
• Participate in developing and implementing hotel and departmental policies and regulations.
• Develop marketing strategies and promotion plans to adjust to the market situation in real time.
• Supervise and drive the progress and implementation of marketing plans.
• Set clear objectives for business development, implement personal skill development, performance review trainings, and other trainings.
• Monitor and evaluate current initiated marketing activities and market dynamics.
• Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained.
• Conduct regular market research and obtain information about competitors.
• Set pricing strategies and sales targets for the hotel.
• Manage special projects and other related businesses.
• Ensure efficient use of departmental resources.
• Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc.
• Ensure that department staff are clear about the responsibilities assigned to them.
• Take immediate corrective action when the interests of the department or hotel are jeopardized.
• Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills, and customer feedback.
• Manage departmental expenses and budgets.
• Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date.
• Control departmental costs in accordance with hotel policies to avoid waste.
• Ensure that all system-related revenue data are accurate and in full compliance with Hilton International standards.
• Ensure the filing of departmental documents and related information.
• Maintain communication with all operating departments within the group to maximize sales opportunities.
• Promote hotels in relevant industries at home and abroad.
• Actively participate in sales activities initiated by Hilton.
• Organize promotional trips for target markets.
• Maintain good relationship and communication with target markets at home and abroad.
• Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry, and company.
• Adhere to hotel safety policies, emergency rules, and procedures.
• Ensure employees fully understand and follow the contents of the employee handbook.

Requirements

• Relevant experience in similar capacity with international chain hotels.
• Excellent command of written and spoken English and Portuguese language to meet business needs.
• Determine overall business development objectives and initiatives best suited for the hotel.
• Produce and execute business development budgets and business plans.
• Effectively promote and position the brand and the hotel at their desired level.
• Manage and administrate the Business Development department.
• Assist the General Manager and the Executive Committee in achieving the hotel's business objectives and revenue goals.
• Knowledgeable of market trends and behaviors, including political, economic, and social issues.
• Good communication, organization, and presentation skills.
• Able to lead, provide guidance, and develop team members, managing by example.
• Knowledgeable and skilled in crisis management.

  • Duty Manager | Doubletree By Hilton Lagoa Azores

    2 meses atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    .Job Description - Duty Manager | DoubleTree by Hilton Lagoa Azores (HOT0APTU)Duty Manager | DoubleTree by Hilton Lagoa Azores ( Job Number: HOT0APTU )Work LocationsDoubleTree by Hilton LagoaAvenida da Inovação, Parque da Tecnologia, Lte 26Lagoa 9560-421A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when...

  • Duty Manager | Doubletree By Hilton Lagoa Azores

    2 meses atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Duty Manager | DoubleTree by Hilton Lagoa Azores (HOT0APTU) Duty Manager | DoubleTree by Hilton Lagoa Azores ( Job Number: HOT0APTU )Work LocationsDoubleTree by Hilton LagoaAvenida da Inovação, Parque da Tecnologia, Lte 26Lagoa 9560-421A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when...

  • Duty Manager | Doubletree By Hilton Lagoa Azores

    2 meses atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Duty Manager | DoubleTree by Hilton Lagoa Azores (HOT0APTU)Duty Manager | DoubleTree by Hilton Lagoa Azores ( Job Number: HOT0APTU )Work LocationsDoubleTree by Hilton LagoaAvenida da Inovação, Parque da Tecnologia, Lte 26Lagoa 9560-421A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when...

  • Commercial Manager| Doubletree By Hilton Lagoa Azores

    Há 3 dias

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Commercial Manager | DoubleTree by Hilton Lagoa Azores (HOT0B2RL)Job Number: HOT0B2RLWork Locations DoubleTree by Hilton LagoaAvenida da Inovação, Parque da Tecnologia, Lte 26Lagoa 9560-421As Commercial Manager , you will be responsible for the overall strategic management of the hotel by establishing effective working relationships with...

  • Commercial Manager| Doubletree By Hilton Lagoa Azores

    Há 20 horas

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Commercial Manager | DoubleTree by Hilton Lagoa Azores (HOT0B2RL)Job Number: HOT0B2RLWork Locations: DoubleTree by Hilton Lagoa, Avenida da Inovação, Parque da Tecnologia, Lte 26, Lagoa 9560-421As Commercial Manager , you will be responsible for the overall strategic management of the hotel by establishing effective working relationships...

  • Commercial Manager| Doubletree By Hilton Lagoa Azores

    Há 3 dias

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Commercial Manager | DoubleTree by Hilton Lagoa Azores (HOT0B2RL)Job Number:HOT0B2RLWork LocationsDoubleTree by Hilton LagoaAvenida da Inovação, Parque da Tecnologia, Lte 26Lagoa 9560-421As Commercial Manager, you will be responsible for the overall strategic management of the hotel by establishing effective working relationships with...

  • Commercial Manager| Doubletree By Hilton Lagoa Azores

    Há 20 horas

    Faro, Portugal Hilton Tempo inteiro

    Commercial Manager | DoubleTree by Hilton Lagoa AzoresAs Commercial Manager , you will be responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Operations Manager, Director of Finance, Finance Manager, Director of Human...

  • Front Office Manager | Doubletree By Hilton Azores

    2 meses atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Front Office Manager | DoubleTree by Hilton Azores (HOT0AWIM) Job Description Front Office Manager | DoubleTree by Hilton Azores ( Job Number: HOT0AWIM ) Work Locations Work Locations : DoubleTree by Hilton Lagoa Avenida da Inovação, Parque da Tecnologia, Lte 26 Lagoa 9560-421 A Front Office Manager supervises the Front Office Team to...

  • Front Office Manager | Doubletree By Hilton Azores

    2 meses atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Front Office Manager | DoubleTree by Hilton Azores (HOT0AWIM) Job Description Front Office Manager | DoubleTree by Hilton Azores ( Job Number: HOT0AWIM ) Work Locations Work Locations : DoubleTree by Hilton Lagoa Avenida da Inovação, Parque da Tecnologia, Lte 26 Lagoa 9560-421 A Front Office Manager supervises the Front Office Team to...

  • Commercial Manager | Doubletree By Hilton Lagoa Azores

    Há 4 dias

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description: As a Commercial Manager at DoubleTree by Hilton Lagoa Azores, you will be responsible for the overall strategic management of the hotel. This includes establishing effective working relationships with senior team members, providing support and advice to the General Manager in strategic planning, and protecting and guarding corporate...

  • Assistant Front Office Manager | Doubletree By Hilton Azores

    2 meses atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Assistant Front Office Manager | DoubleTree by Hilton Azores (HOT0AVGT)Assistant Front Office Manager | DoubleTree by Hilton Azores ( Job Number: HOT0AVGT )Work LocationsDoubleTree by Hilton LagoaAvenida da Inovação, Parque da Tecnologia, Lte 26Lagoa 9560-421An Assistant Front Office Manager assists in supervising the Front Office Team to...

  • Assistant Food And Drinks Manager | Doubletree By Hilton Azores

    4 semanas atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    .Job Description - Assistant Food and Drinks Manager | DoubleTree by Hilton Azores (HOT0AZL8) Job Number: HOT0AZL8 Work Locations: DoubleTree by Hilton Lagoa, Avenida da Inovação, Parque da Tecnologia, Lte 26, Lagoa 9560-421 An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to...

  • Night Commis Chef | Doubletree By Hilton Azores

    2 meses atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Night Commis Chef | DoubleTree by Hilton Azores (HOT0AWIP)Job Number:HOT0AWIPWork Locations:DoubleTree by Hilton LagoaAvenida da Inovação, Parque da Tecnologia, Lte 26Lagoa 9560-421A Night Commis Chef is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while consistently...

  • Assistant Food And Drinks Manager | Doubletree By Hilton Azores

    Há 1 mês

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    .Job Description - Assistant Food and Drinks Manager | DoubleTree by Hilton Azores (HOT0AZL8)Job Number:HOT0AZL8Work Locations:DoubleTree by Hilton Lagoa, Avenida da Inovação, Parque da Tecnologia, Lte 26, Lagoa 9560-421An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver...

  • Assistant Food And Drinks Manager | Doubletree By Hilton Azores

    4 semanas atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Assistant Food and Drinks Manager | DoubleTree by Hilton Azores (HOT0AZL8)Job Number:HOT0AZL8Work Locations:DoubleTree by Hilton Lagoa, Avenida da Inovação, Parque da Tecnologia, Lte 26, Lagoa 9560-421An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an...

  • Restaurant And Bar Manager | Doubletree By Hilton Azores

    2 meses atrás

    Faro, Portugal Hilton Tempo inteiro

    A Restaurant and Bar Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.What will I be doing?As a Restaurant and Bar Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A...

  • Assistant Food And Drinks Manager | Doubletree By Hilton Azores

    Há 1 mês

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Assistant Food and Drinks Manager | DoubleTree by Hilton Azores (HOT0AZL8)Job Number:HOT0AZL8Work Locations:DoubleTree by Hilton Lagoa, Avenida da Inovação, Parque da Tecnologia, Lte 26, Lagoa 9560-421An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an...

  • Restaurant And Bar Manager | Doubletree By Hilton Azores

    2 meses atrás

    Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

    Job Description - Restaurant and Bar Manager | DoubleTree by Hilton Azores (HOT0AVGV) Work Locations DoubleTree by Hilton LagoaAvenida da Inovação, Parque da Tecnologia, Lte 26Lagoa 9560-421 A Restaurant and Bar Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working...

  • Restaurant And Bar Manager | Doubletree By Hilton Azores

    3 semanas atrás

    Faro, Portugal Hilton Tempo inteiro

    Restaurant and Bar Manager | DoubleTree by Hilton Azores A Restaurant and Bar Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As a Restaurant and Bar Manager, you are responsible for managing restaurant operations...

  • Duty Manager | Doubletree By Hilton Lagoa Azores

    2 meses atrás

    Faro, Portugal Hilton Tempo inteiro

    A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.What will I be doing?As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the...