Portuguese Speaking Customer Support Specialist
Há 7 dias
We are excited to offer a unique opportunity for a talented Portuguese-speaking customer support specialist to work with our online streaming company in Greece. As a key member of our customer care team, you will be responsible for delivering exceptional customer experiences, addressing queries, and resolving issues efficiently.
About the Role:
The ideal candidate will have prior experience in customer service, particularly in the media or entertainment sector. You should possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction. Fluency in both Portuguese and English is essential, and proficiency in additional languages is a plus. An EU passport is required for this position.
Your Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Investigate and resolve customer complaints in a timely and professional manner.
- Collaborate with internal teams to address and escalate customer concerns.
- Stay up-to-date with company information, including streaming content, features, and updates.
What We Offer:
- A relocation package to support your move to Greece.
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