Travel Experience Manager
2 semanas atrás
Hostelworld Group is a global online booking platform that inspires adventurous minds to meet the world and come back with life-changing stories.
We have over 13 million reviews across 17,800 hostels in more than 179 countries, making us the leading online hub for social travel. Our website operates in 19 different languages and our mobile app in 13 languages.
LocationThis role is based in Portugal, with an office hub in Porto available for those who prefer a hybrid model. You will need to be able to commute to our office hub as required from time to time.
About the RoleWe are seeking a dynamic Travel Experience Manager to join our team. In this role, you will own our CRM channel, responsible for coming up with new CRM campaigns, as well as operationally creating them and managing our CRM tool.
You will work closely with multiple stakeholders to understand their CRM needs and ensure that these needs are met through effective campaign management. Our CRM currently consists of email and push notifications, but may expand into other content types in the future.
Responsibilities- Work on the team that owns the performance and success of the CRM channel for bookings and new customer acquisition
- Develop and execute new CRM campaigns to drive customer engagement and retention
- Contribute to experimentation roadmap and constantly work on improving existing CRM campaigns through A/B testing
- Manage the operational side of CRM, including building campaigns in Iterable or similar and ensuring that campaigns are executed flawlessly
- Work closely with stakeholders from across the organization to understand their CRM needs and develop campaigns that meet those needs
- Monitor campaign performance and adjust as necessary to ensure that campaign goals are met
- Support ad-hoc and one-off campaigns (like Black Friday, Winter Deals etc) from the CRM perspective and take an active role on those projects
- Contribute to the overall CRM roadmap and campaign management across all teams requirements
- 3+ years of experience managing CRM campaigns, preferably in a B2C environment
- Strong product management skills and ability to manage multiple projects simultaneously
- Previous experience with CRM reporting and A/B testing is preferred
- Experience with Iterable, Braze or other CRM systems is preferred
- Estimated salary: €60,000 - €80,000 per year
- Competitive benefits package
- Enhanced annual leave plus 3 wellbeing days per year
- Paid family leave (maternity, paternity, surrogacy & adoption)
- Agile working (plus a working from abroad policy)
- Support for your ongoing growth and development
- Inclusive people policies (sickness, menopause, compassionate and fertility leave)
- A chance to give back to your local community with 5 paid volunteering days
- We grow others by investing in their development and providing opportunities for growth
- We master our area of expertise and continuously improve our skills
- We collaborate effectively with others to achieve our goals
- We adapt quickly to changing circumstances and prioritize our objectives
- We deliver high-quality results while maintaining our values and behaviours
-
Lead Frontend Developer for Travel Experiences
1 semana atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAt Buscojobs Portugal, we're on a mission to connect people with unforgettable travel experiences. As a leading marketplace for travel experiences, we believe that making memories is what travel is all about.Our team at Viator Experiences Engineering is responsible for viator.com, the Viator mobile apps, and their supporting infrastructure. We run systems...
-
Global Travel Experience Engineer
1 semana atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleWe are seeking a highly skilled Senior Software Engineer to join our fast-growing team at Viator, a Tripadvisor company. As a Global Travel Experience Engineer, you will be responsible for designing and developing software solutions that enable seamless travel experiences for our customers.
-
Luxury Travel Experience Specialist
2 semanas atrás
Porto, Porto, Portugal Phiture Tempo inteiroSou uma empresa: Portugal and Spain Deluxe is a tour operator that offers high-end travel experiences, blending history, culture, wine, and gastronomy. Founded in 2003, we cater to discerning travelers seeking bespoke journeys through Portugal and Spain. Our team of experts provides unparalleled insights and support during trip planning and reservations.Job...
-
Travel Experience Designer
Há 6 dias
Porto, Porto, Portugal Edreams Odigeo Tempo inteiroAbout eDreams ODIGEOWe are the world's leading travel subscription platform and one of the largest e-commerce businesses in Europe.SalaryThe estimated annual salary for this role is €60,000 - €90,000, depending on location and experience.Job DescriptionThis position involves designing and implementing high-quality code using Java or Object-Oriented...
-
Travel Experience Product Manager Portugal
2 semanas atrás
Porto, Porto, Portugal Hostelworld Group Tempo inteiroAbout Hostelworld GroupHostelworld Group is a leading online booking platform for hostels worldwide. We inspire adventurous minds to meet the world and come back with life-changing stories.We have over 13 million reviews across 17,800 hostels in more than 179 countries. Our website operates in 19 languages, and our mobile app in 13 languages.Founded in 1999,...
-
Porto, Porto, Portugal Tripaneer Tempo inteiroWe are looking for a highly skilled Software Engineer to join our team at Tripaneer, a fast-growing startup in the multi-day themed travel experience industry. Based in Europe, this full-time remote position offers the opportunity to work on building a global leader in enriching lives through unforgettable travel experiences.Key Responsibilities:Develop...
-
Travel Experience Manager for Hostelworld's Mobile App
4 semanas atrás
Porto, Porto, Portugal Hostelworld Group Tempo inteiroCompany Overview: Hostelworld Group is a leading online booking platform for hostels, inspiring adventurous minds to meet the world and come back with life-changing stories. Our customers crave cultural connection and unique experiences, which we make possible by providing an unbeatable selection of hostels in unmissable locations. We operate in 19 languages...
-
Principal Java Developer
4 semanas atrás
Porto, Porto, Portugal Edreams Odigeo Tempo inteiroEmbark on a career-defining opportunity at eDreams ODIGEO, the world's leading travel subscription platform and one of the largest eCommerce businesses in Europe. As a Principal Java Developer, you will be instrumental in shaping the future of travel by contributing to our cutting-edge technology.We are seeking an experienced Java Software Engineer to join...
-
Lead Android Developer for Travel Experience Platform
1 semana atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAbout ViatorWe are the leading marketplace for travel experiences, making memories for our customers through 300,000+ travel experiences to explore. From simple tours to extreme adventures, we believe that travel is about creating lifelong memories. With industry-leading flexibility and last-minute availability, our customers can make any day...
-
Tech Lead Java Software Engineer
2 semanas atrás
Porto, Porto, Portugal eDreams ODIGEO Tempo inteiroAbout eDreams ODIGEOeDreams ODIGEO is a leading travel technology company revolutionizing the travel booking experience through consumer insights, innovative technology, market leadership, and Prime, the world's first travel subscription program.Salary InformationWe offer a competitive salary package of €120,000 - €150,000 per year, depending on...
-
Porto, Porto, Portugal Blu Selection Tempo inteiroAre you looking for a career opportunity that combines personal growth, cultural discovery, and professional development?We are recruiting for a Travel Adviser position in our Athens office, where you will have the chance to work with a diverse team of international professionals and contribute to the success of our company.The role involves providing...
-
Porto, Porto, Portugal Hostelworld Tempo inteiroAbout HostelworldHostelworld Group is a leading online booking platform specializing in hostels worldwide. Our mission is to enable travelers to discover new cultures and experiences through social travel.Job OverviewWe are seeking an experienced Machine Learning Data Scientist to join our team in Porto, Portugal. As a key member of our data science team,...
-
Data Scientist for Social Travel Experience
2 semanas atrás
Porto, Porto, Portugal Hostelworld Group Tempo inteiroAbout UsHostelworld Group is a global online booking platform that inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations –...
-
Digital Product Lead
2 semanas atrás
Porto, Porto, Portugal Hostelworld Group Tempo inteiroAbout Us:Hostelworld Group is a global online booking platform that inspires adventurous minds to meet the world and come back with life-changing stories to tell.We are not your average tourists, we crave cultural connection and unique experiences that make possible by providing an unbeatable selection of hostels in unmissable locations – all in the palm...
-
Cybersecurity Specialist for a Travel Experience Platform
2 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleWe are seeking a highly skilled Cybersecurity Specialist to join our team at Buscojobs Portugal. As a Security Engineer, you will play a crucial role in ensuring the security and integrity of our Engineering Platform.Key ResponsibilitiesDesign and implement a vulnerability management program integrating existing sources of vulnerability...
-
Product Manager
1 semana atrás
Porto, Porto, Portugal Product Manager Tempo inteiroAbout the RoleWe are seeking a skilled Product Manager to join our team at Airbot Technology Limited. As a key member of our product development team, you will play a critical role in shaping the future of our customer service platform for the airport industry.As a Product Manager, you will be responsible for driving the development and launch of new...
-
Luxury Travel Coordinator
2 semanas atrás
Porto, Porto, Portugal Portugal And Spain Deluxe Tempo inteiroJob Title: Luxury Travel CoordinatorWe are seeking a highly skilled and experienced Luxury Travel Coordinator to join our team at Portugal And Spain Deluxe. As a key member of our operations department, you will be responsible for providing exceptional customer service, planning and executing customized travel itineraries, and ensuring seamless logistics for...
-
Senior Product Data Analyst: Innovating Travel Experiences
2 semanas atrás
Porto, Porto, Portugal Hostelworld Group Tempo inteiroAbout Hostelworld GroupHostelworld Group is a leading online booking platform for hostels, inspiring adventurous minds to meet the world and come back with life-changing stories. Our customers crave cultural connection and unique experiences, which we make possible by providing an unbeatable selection of hostels in unmissable locations – all in the palm of...
-
Luxury Travel Consultant
3 semanas atrás
Porto, Porto, Portugal Portugal And Spain Deluxe Tempo inteiroTravel Advisor Job OpportunityWe are seeking an experienced and skilled Travel Advisor to join our team at Portugal And Spain Deluxe. As a key member of our team, you will be responsible for providing exceptional travel experiences for our clients.About the CompanyPortugal And Spain Deluxe is a reputable tour operator specializing in luxury travel...
-
Travel Industry Expert
4 semanas atrás
Porto, Porto, Portugal Infotree Global Solutions Tempo inteiroJob OverviewWe are currently seeking a dynamic and skilled Travel Consultant/Travel Counselor to join our team at Infotree Global Solutions, supporting one of our esteemed clients in a pivotal role.This position offers the unique opportunity to leverage your GDS expertise in a challenging and rewarding environment within the global travel industry.About...