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TN Portugal is committed to delivering exceptional customer experiences through our Digital Inside Sales team. As a Sales and Support Specialist, you'll be responsible for resolving prospect and customer inquiries, driving online business conversion rates, and developing expertise on Zendesk products and services.
About the RoleThis is a unique opportunity to join a new team at Zendesk and be part of a fast-growing area for our business. We're looking for individuals with a proven track record of achieving targets and software/SaaS experience. The role involves travel to a Zendesk office throughout training and then transitions to a hybrid schedule.
Key Responsibilities- Resolving complex customer inquiries to drive online business growth
- Developing product expertise and providing demos
- Building strong relationships with customers and understanding their needs
- Meeting or exceeding performance metrics and goals
We're seeking individuals with excellent written communication skills in French and English, as well as 1+ years of sales experience. Software/SaaS experience is preferred. You'll need to be passionate about Zendesk technology and able to learn quickly. Strong organizational skills, multitasking abilities, and the capacity to excel in a fast-paced environment are essential.
