Dispute Resolution Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a Dispute Resolution Specialist to join our team at Blu Selection. In this role, you will be responsible for handling end-to-end claims processes, identifying potential fraud, and working closely with internal and external stakeholders to deliver a seamless customer experience.

About the Role:
  • Handle designated inboxes through inbound and outbound tickets/emails, outbound calls, and case work
  • Initiate, investigate, and resolve cases involving complex damages, liability claims, potential fraud, or brand risk

To be successful in this role, you will need native proficiency in French and fluent English, previous experience in claims, fraud investigation, and/or risk analysis, strong problem-solving and critical-thinking skills, excellent verbal and written communication skills, and the ability to handle sensitive situations calmly and empathetically.

Benefits:
  • A competitive salary with performance-based bonuses
  • Meal vouchers
  • Relocation support, flight reimbursement after 3 months
  • Health insurance from the start of your employment


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **About the Role**We are seeking a highly skilled Vendor Support Officer to join our SDO team. As a key member of our team, you will be responsible for managing disputes related to the entire vendor management ecosystem.**Key Responsibilities:**Provide support to the payments lead in achieving team objectivesAssist in fostering a positive and collaborative...


  • Lisboa, Lisboa, Portugal UNIT4 NV Tempo inteiro

    Company OverviewUNIT4 NV is a leading provider of business software solutions, helping organizations to streamline their operations and improve efficiency. As a Collections Specialist, you will play a critical role in ensuring that our customers pay their debts on time.Job DescriptionWe are seeking an experienced Collections Specialist to join our team. In...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Role Overview: As a Claims Investigation Specialist at Blu Selection, you will be responsible for handling end-to-end claims processes, identifying potential fraud, and collaborating closely with internal and external stakeholders to deliver exceptional customer experiences.Key Responsibilities:Handle designated inboxes through inbound and outbound tickets,...


  • Lisboa, Lisboa, Portugal Astrea Recruitment Tempo inteiro

    Claims & Disputes Specialist with German (Hybrid/Backoffice)At Astrea Recruitment, we are passionate about turning job-seeking challenges into exciting career opportunities. With 18 years of expertise, we take pride in being among the best in the recruitment field.We are currently looking for analytical, detail-oriented, and solution-driven professionals to...


  • Lisboa, Lisboa, Portugal FedEx Tempo inteiro

    Proactive Resolution SpecialistJob Overview:As a Proactive Resolution Specialist, you will play a critical role in ensuring that customer issues are resolved efficiently and effectively. You will work closely with customers to understand their needs and develop solutions that meet their requirements.Key Responsibilities:Investigate customer complaints and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    At AIG, we're looking for a skilled Claims Resolution Specialist to join our team in Portugal. As a Senior Claims Adjuster, you'll play a key role in managing complex claims handling enquiries, covering determination, quantum analysis and legal liability assessment.This is an exciting opportunity to work with a global leader in commercial and personal...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Job Title: Invoice Processing and Resolution SpecialistAbout the Job:We are seeking an experienced Invoice Processing and Resolution Specialist to join our team. As a key member of our Servicing Team, you will be responsible for processing and resolving invoices and accounts payable activities within our Middle Office Department.Your Key Responsibilities...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Job DescriptionWe are seeking a skilled professional to work in our Customer Service team. As a Dutch language specialist, you will be responsible for attending to customer inquiries and providing assistance with various tasks.Knowledge of O2C.Experience in Invoice Management, Order Management, Collections, and Dispute Resolution.Experience in handling...


  • Lisboa, Lisboa, Portugal Colt Technology Services Group Ltd. Tempo inteiro

    **Customer Experience Specialist**The Global Incident Resolution Coordinator is responsible for providing an efficient incident support process and customer experience. You will triage customer support tickets, working closely with Colt support teams to resolve incidents and respond to requests.Your typical tasks and responsibilities will include:Seamlessly...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job Description:  We are seeking a skilled IT Problem Resolution Specialist to join our team at TN Portugal. As a key member of our IT department, you will be responsible for managing and resolving technical issues related to software applications.Required Skills and Qualifications:  Higher education in Information Technologies or related field.Minimum 5...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job OverviewAt Buscojobs Portugal, we are seeking a highly skilled Customer Service Specialist to join our team. As an Individual Contributor in our Contact Center, you will play a crucial role in providing exceptional customer service to our clients in the Oil and Gas industry.Main Responsibilities:Attend to customer calls, emails, and chat, responding to...


  • Lisboa, Lisboa, Portugal Michael Page Tempo inteiro

    We are seeking a highly motivated and organized individual to fill the position of Ssc Claims Operator at our esteemed client, a global leader in supply chain solutions and European expert in automotive logistics.Job SummaryThe successful candidate will be responsible for coordinating the resolution of claims related to supply chain operations, ensuring...


  • Lisboa, Lisboa, Portugal Scandinavian Tobacco Group Tobacco Service B.V. Tempo inteiro

    We are seeking a highly skilled Business Operations Specialist to join our SDO team. As a key member of the team, you will be responsible for ensuring effective source to pay processes.Key ResponsibilitiesCollaborate with the payments lead to achieve team objectives and foster a positive and collaborative team environment.Identify areas for improvement and...


  • Lisboa, Lisboa, Portugal Story Terrace Inc. Tempo inteiro

    About Us We're a cutting-edge B2B gifting and SWAG platform that enables companies to build deeper connections with their customers, prospects, and employees at the click of a button. Our innovative technology integrates seamlessly with sales and marketing tech stacks, allowing companies to deliver meaningful moments at scale, globally, throughout the entire...


  • Lisboa, Lisboa, Portugal Randstad Tempo inteiro

    Randstad is recruiting for an experienced Warranty Specialist to join one of their clients, a leading German automotive company. The successful candidate will be responsible for managing chargebacks and claims correction in a complex and ever-changing industry landscape.About the RoleThis is an exciting opportunity to join a strong international team and...


  • Lisboa, Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    We're Emma – The Sleep Company, and we're transforming the world of sleep. Our team is united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact.About the Job DescriptionAs a Customer Excellence Specialist, you'll be responsible for owning critical issue...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    About the RoleThe ideal candidate will be a highly skilled and experienced customer support specialist with a strong background in handling complex inquiries and providing empathetic solutions. You will work closely with our team to ensure the best possible experience for our community members.Key ResponsibilitiesProvide professional and empathetic support...


  • Lisboa, Lisboa, Portugal Organon Portugal Tempo inteiro

    Job DescriptionThe Collections Associate Specialist will play a crucial role in managing customer accounts, resolving discrepancies, and ensuring compliance with accounting standards and regulations.Main ResponsibilitiesCredit Risk Assessment and Documentation: Analyze customer financial information to assess creditworthiness and risk, ensuring accurate...


  • Lisboa, Lisboa, Portugal Organon Portugal Tempo inteiro

    Role SummaryThe Collections Associate Specialist will be responsible for managing customer accounts, analyzing credit risk, collaborating with other departments, and ensuring compliance with accounting standards and regulations.Main ResponsibilitiesCredit Risk Assessment: Analyze customer financial information to assess creditworthiness and risk, ensuring...


  • Lisboa, Lisboa, Portugal UNIT4 NV Tempo inteiro

    Job DescriptionManage customer/account queries to ensure sales ledger balances are clean on customer accountStratify collection activities to maximize cash receiptsSuccessful management of due and overdue balances on customer account, maximizing On Time Payment for all CustomersNotify of uncollectable debt risks & mitigate where possibleFocus on Customer...