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About the Role
PagerDuty is a global leader in digital operations management, empowering teams to drive business forward through our Operations Cloud. We are seeking an experienced Renewal Manager to join our customer-focused team.
As a key member of our dynamic team, you will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value. You will collaborate closely with internal teams to drive customer adoption and mitigate churn risks.
This role presents a unique opportunity to play a key part in maintaining and expanding customer relationships in a fast-paced environment.