AI-Powered Product Strategist

1 semana atrás


Lisboa, Lisboa, Portugal Crossover Tempo inteiro
Unlock Customer Success with Trilogy

Crossover is the world's #1 source of full-time remote jobs, offering top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy, a leading software business platform provider.

About the Role

This full-time position requires maximum customer success with Trilogy products by bridging direct customer feedback with product teams and leveraging impactful AI solutions.

Responsibilities
  • Bridge direct customer feedback with product teams to drive innovation and customer success
  • Leverage AI technologies for tasks such as communication, personalization, positioning, strategy formulation, or feedback analysis
  • Manage customer relationships and assist customers to maximize product value and ensure successful adoption
Requirements

To succeed in this role, you'll need:

  • At least 3 years of experience in a customer success or product management role within the enterprise software industry
  • Experience using customer feedback to drive product improvements
  • Experience managing customer relationships and assisting customers to maximize product value and ensure successful adoption
  • Experience interacting with senior members of a customer's team, such as C-level executives or department heads
  • Experience leveraging AI technologies (such as ChatGPT, Claude, Bard, or Bing) in a product management context
Salary & Benefits

This position comes with a competitive salary of $100,000 USD per year, paid on a weekly basis at $50 USD/hour, assuming 40 hours per week and 50 weeks per year. Crossover offers a range of benefits, including flexible work arrangements and opportunities for career growth.

About Crossover

Crossover is a leading platform for full-time remote jobs, connecting top talent with innovative companies like Trilogy. With a focus on simple customer-facing designs and technological innovation, Trilogy has been known for its passion for delivering exceptional customer experiences.



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