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Front Desk Associate
1 semana atrás
Overview
We are seeking a highly motivated and enthusiastic individual to join our team at YOTEL Porto as Front Desk Associate. As the first point of contact for our guests, this role requires a charismatic personality and excellent communication skills.
Responsibilities:
- Greet all guests and assist them with check-in and check-out processes.
- Maintain a positive attitude and provide exceptional customer service.
- Respond to all guest inquiries and requests in a timely and professional manner.
- Answer and forward phone calls efficiently.
- Manage guest bookings and reservations with accuracy.
- Assist with administrative and clerical tasks as needed.
Requirements:
- Previous experience in Front Office Department is required.
- High school diploma or equivalent is necessary.
- Fluency in English and Portuguese is mandatory; additional languages are an asset.
- Availability to work in shifts is essential.
- Professional attitude and appearance are a must.
- Teamwork spirit and a willingness to learn are essential qualities.
About YOTEL
With 22 properties in sought-after locations globally, YOTEL exists to challenge the status quo of the hospitality industry and deliver a different experience for guests through smart design, creative technology, and awesome people. We are the pit stop for the Non-Stop.
