Information Technology Support Specialist
Há 5 dias
We are seeking an experienced Information Technology Support Analyst to join our team at Cti Clinical Trial Services, Inc. The successful candidate will provide first-level support to our employees, ensuring the smooth operation of our computer systems and telecommunications equipment.
Key Responsibilities- Provide first-level support to all employees for computer system hardware, software, and telecommunications equipment
- Meet with new employees to review setup and procedures for computer and telecommunication devices
- Train employees as needed on IT products and enhancements
- Procure and install new electronic devices, such as PCs and mobile devices
- Manage inventory of IT equipment and supplies, while aggressively watching the budget
- Maintain CTI internal systems, including phones, copy machines, and other equipment
- Assist with implementing and supporting third-party applications
- Participate in an on-call rotation schedule to provide support to employees for critical IT needs outside of regular business hours
- 2-3 years of experience working with desktops, laptops, first-level support issues, and networks in a multi-site environment
- Strong working knowledge of Microsoft applications, including Office 365 and Windows
- Experience installing and supporting desktop environments
- Ability to work independently and be self-motivated
- Excellent problem-solving skills
- Opportunity to work in a dynamic and growing company
- Competitive salary and benefits package
- Opportunities for career growth and professional development
We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your application, including a tabular CV in English, and information about your earliest possible starting date and salary expectation.
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