Senior Jira Administrator

Há 1 mês


Lisboa, Lisboa, Portugal Team Global Tempo inteiro
Jira Administrator

The ideal candidate will have in-depth knowledge of the Atlassian suite, be proficient in customising workflows, automating processes, and ensuring that our Jira and Confluence environments are operating efficiently.

Key Responsibilities:

  • Configure and manage JSM projects (incidents, problems, change requests)
  • Set up and manage SLAs, queues, and workflows
  • Customize the Internal IT portal and integrate with Confluence for knowledge bases
  • Automate processes and monitor performance for optimal operations
  • Administer Jira Software for Agile project management (Scrum/Kanban)
  • Customize workflows, boards, issue types, and sprint management
  • Create reports, dashboards, and metrics for project tracking
  • Integrate Jira with development tools eg Gitlab
  • Manage Confluence spaces for team collaboration and documentation
  • Set up permissions, organize content, and develop templates
  • Link Confluence with Jira for seamless collaboration on projects and tasks

Requirements:

  • 3+ years of experience managing Jira Software, Jira Service Management, and Confluence
  • Knowledge of Agile methodologies and ITIL frameworks
  • Proficiency in Jira Automation, JQL, ScriptRunner and integration with third party tools
  • Experience with customising workflows, dashboards, and project templates

About Team.blue:

Team.blue is a leading digital enabler for companies and entrepreneurs. It serves over 3.3 million customers in Europe and has more than 2000 experts to support them. Its goal is to shape technology and to empower businesses with innovative digital services.

We are an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online. 40+ successful brands make up the group; within those brands, over 2000 experts serve its 2.5+ million customers across Europe and beyond.

Team.blue's brands are a mix of traditional hosting businesses, offering services from domain names, email, shared hosting, e-commerce and server hosting solutions and specialist SaaS providers offering adjacent products such as compliance, marketing tools and team collaboration products.

This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.

We value respect, openness, and trusted collaboration. We do not tolerate intolerance.



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