Tech Expert
2 semanas atrás
Agicap is one of Europe's fastest-growing scale-ups, with a mission to become the global financial management solution for SMEs and Mid-Market companies worldwide.
About AgicapFounded in Lyon in 2016 by French entrepreneurs, our company has gained significant traction, boasting over 7,000 customers and remarkable revenue growth above 100% YoY for the past three years. This success has earned us recognition as the next most likely unicorn in Europe, according to GP Bullhound.
Our AmbitionWe aim to revolutionize the way companies manage their cash flow by providing an efficient and innovative solution. Our product empowers CEOs and Finance teams to streamline their operations, pay suppliers, and receive payments seamlessly.
The RoleWe are seeking a Tech Expert to join our Customer Success team, which is responsible for delivering exceptional experiences to our clients. As a key member of this team, you will act as the link between Sales and Customer Success departments, ensuring seamless collaboration and effective communication.
Your Key Responsibilities- Provide technical expertise to new clients, guiding them in defining data integration and best methods for implementation.
- Support clients throughout the onboarding process, understanding their technical and financial needs.
- Mastery of programming languages (Python, VBA) to automate internal processes and proficient use of Excel for issue-solving.
- Develop and implement tailored solutions for clients, considering technical constraints and suggesting improvements to enhance their experience.
- A highly competitive salary range: €60,000 - €80,000 per annum.
- 100% coverage of public transportation costs.
- A dynamic and passionate work environment that fosters autonomy, responsibility, and professional growth.
- Daily challenges working with executives and CEOs of SMEs.
- A monthly afterwork event.
To be successful in this role, you should possess:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks, manage time effectively, and meet deadlines.
- Curiosity, ambition, and a passion for innovation.
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