Luxury E-commerce Payment Operations Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Farfetch Tempo inteiro

**Company Overview**

FARFETCH is a global luxury fashion platform that connects creators, curators, and consumers. Our mission is to provide seamless and memorable experiences for our customers worldwide.

We value diversity, inclusivity, and creativity, fostering an environment where individuality and diverse perspectives thrive.

**Job Description**

As a Payments Specialist, you will be part of the Consumer Payments team, ensuring smooth payment operations and efficient customer experiences. Reporting to the Payments Operations Lead, you will assist in monitoring payment processes, resolving operational issues, and supporting day-to-day operations.

You will work closely with internal teams, such as Customer Service, Finance, and Product, to address payment-related concerns and enhance workflows.

**Required Skills and Qualifications**

2-4 years of experience in operations, data analysis, or e-commerce-related roles.

Strong analytical skills, with experience utilizing data-driven insights to drive decision-making.

Basic understanding of payment processes and eagerness to learn more about the payment ecosystem.

Excellent organizational and multitasking skills, with attention to detail.

**Estimated Salary:** €60,000 - €80,000 per annum (dependent on location and experience)

**Benefits**

We offer a flexible working environment, health insurance for your family, extra days off, sabbatical programs, and opportunities for training and professional growth.

**Why Work at Farfetch?**

We are an equal opportunities employer, committed to creating a consciously inclusive culture throughout our business, partnerships, and communities.


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