Luxury Payments Expert
Há 6 horas
FARFETCH, a global luxury fashion platform, connects creators, curators, and consumers. Our mission is to be the epitome of excellence in e-commerce operations. We foster a positive environment that celebrates diverse skills, perspectives, and individuality.
The RoleAs a Luxury Payments Expert, you will join our Consumer Payments team, ensuring seamless and secure payment experiences for our customers. Reporting to the Payments Operations Lead, you will support day-to-day payments operations, contributing to our success by providing operational and analytical expertise.
This role offers an exciting opportunity to collaborate with cross-functional teams, key payment providers, and develop your understanding of the payment industry while supporting the operational needs of a global luxury e-commerce platform.
Responsibilities- Maintain smooth payment processes, resolving operational issues within defined SLAs.
- Track key payment performance metrics, such as acceptance rates and transaction success rates.
- Support reconciliation and reporting tasks to ensure data accuracy and identify discrepancies.
- Collaborate with internal teams (Customer Service, Finance, Product) to address payment-related concerns and enhance workflows.
- Ensure compliance with payment regulations by supporting documentation and audits.
- Contribute to the optimization of existing payment methods and implementation of new payment solutions.
- 2-4 years of experience in operations, data analysis, or e-commerce-related roles.
- Solid analytical skills with experience utilizing data-driven insights to drive decision-making.
- Basic understanding of payment processes and eagerness to learn more about the payment ecosystem.
- Strong organizational and multitasking skills with attention to detail.
- Analytical mindset with the ability to work with data to generate insights.
- Team player who enjoys collaborating across different teams and functions.
- Clear and effective communicator who can simplify complex topics.
A competitive salary range of $80,000 - $110,000 per year, depending on experience.
Flexible working environment and well-being support tools.
Extra days off, sabbatical program, and community service opportunities.
Training opportunities and free access to Udemy courses.
Flexible benefits program.
About FARFETCHWe are an equal opportunities employer committed to creating an inclusive culture that values diversity and promotes equal opportunities for all applicants. We welcome candidates from diverse backgrounds and celebrate individuality.
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