Remote Customer Care Expert

Há 4 dias


Coimbra, Coimbra, Portugal Tn Portugal Tempo inteiro

About the Role:

We are seeking a highly skilled and experienced customer service representative to join our team at Tn Portugal. As an Italian-Speaking Customer Service Representative, you will be responsible for providing exceptional customer experiences to subscribers of a popular streaming platform.

In this role, you will be working closely with our team to ensure that all customer inquiries are handled efficiently and effectively. You will be required to possess excellent communication and problem-solving skills, as well as the ability to work well under pressure.

Your Key Responsibilities:

  • Provide excellent customer service to subscribers of the streaming platform.
  • Assist with inquiries related to subscriptions, account management, and technical issues.
  • Collaborate with the team to identify and resolve challenges.
  • Stay up-to-date with product knowledge and stay current with industry trends.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative company.
  • Professional development opportunities.
  • A collaborative and supportive work environment.


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