Customer Experience Order Fulfillment Manager

Há 7 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro
Job Description

This Customer Service Order Management role is an excellent opportunity to join our dynamic team and contribute to delivering exceptional customer experiences. You will be responsible for managing customer orders from receipt to delivery, ensuring accurate records, and resolving billing issues.

About Us

Teleperformance Portugal is committed to providing innovative customer experience solutions that meet the evolving needs of our clients and their customers. Our team is dedicated to excellence and strives to deliver outstanding results.

Key Responsibilities
  • Manage customer orders from receipt to delivery
  • Maintain accurate records throughout the order entry process
  • Collaborate with cross-functional teams to address customer concerns
Requirements

To excel in this role, you should have:

  • Minimum 2 years of experience in a customer-facing role
  • Ability to analyze and improve processes
  • Excellent communication and problem-solving skills
  • Basic knowledge of ERP systems and software applications


  • Lisboa, Lisboa, Portugal Vantiva Tempo inteiro

    Job DescriptionThe Order Fulfillment Representative will be responsible for managing the receipt and processing of customer orders, ensuring timely delivery and compliance with customer requirements. Key responsibilities include receiving and verifying customer POs, coordinating with production planning teams to manage production confirmations, optimizing...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job DescriptionReceive and distribute incoming customer orders efficiently and effectively.Communicate order entry and fulfillment issues with Sales and Customer Experience members as required.Maintain data integrity during the order entry process to ensure accurate records.Handle order management from entry to delivery and resolve complex customer billing...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    We're seeking an experienced Service Order Fulfillment Expert to join our team at Teleperformance Portugal! As a key member of our operations team, you'll be responsible for managing customer orders and providing exceptional service to our clients.Key ResponsibilitiesYou'll be responsible for:Receiving and distributing incoming customer ordersCommunicating...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TN Portugal is seeking a highly skilled Order Fulfillment Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient and effective fulfillment of online orders.The ideal candidate will have excellent organizational skills, be able to work effectively in a fast-paced environment and have a strong...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Key ResponsibilitiesYou will:Receive and distribute incoming customer ordersCommunicate order entry and fulfillment issues with Sales and Customer Experience membersMaintain data integrity during the order entry processHandle order management from entry to deliveryResolve complex customer billing issuesCollaborate and coordinate cross-functionally with...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    Our international client is an organization dedicated to providing humanitarian services worldwide.About the RoleWe are seeking a skilled Procurement and Order Specialist to join our team. The ideal candidate will have experience in procurement, customer service, and order management.The successful candidate will serve as the primary point of contact for...


  • Lisboa, Lisboa, Portugal Vantiva Tempo inteiro

    Company OverviewVantiva is a leading player in the telecommunications industry, providing innovative solutions to customers worldwide.We are committed to excellence and strive to create an inclusive work environment that values diversity and celebrates individuality.Job DescriptionThe Order Fulfillment Representative will be responsible for managing the...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    We are seeking an experienced International Procurement Manager to join our team at Abroad Experience.About the RoleThe International Procurement Manager will be responsible for managing procurement and order fulfillment activities across multiple regions.Responsibilities:Coordinate and monitor order management with vendors, including responsiveness to...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the JobCross Border Talents is seeking a highly skilled Customer Service Professional with Order Fulfillment Experience to join our Retail Back-Office Team. As an Order Support Specialist, you will play a vital role in ensuring that customer orders are fulfilled efficiently and effectively.The ideal candidate will have excellent communication skills,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the Role:We are seeking an experienced Order Support Specialist to join our team in Lisbon, Portugal. As an Order Support Specialist, you will be responsible for handling complex issues related to the fulfillment of online orders.Key Responsibilities:Customer Issue Resolution: Handle escalations and complex issues from order induction to delivery,...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job SummaryWe are looking for a highly skilled Customer Service Order Management professional to join our team in the English market. The successful candidate will be responsible for handling order management from entry to delivery, resolving complex customer billing issues, and collaborating cross-functionally with Customer Care, Pricing Team, and Accounts...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    We are looking for a skilled Global Client and Procurement Liaison to join our team at Abroad Experience.About the RoleThe Global Client and Procurement Liaison will be responsible for building relationships with clients and vendors, ensuring smooth procurement and order fulfillment processes.Responsibilities:Provide proactive customer service while acting...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    We are looking for a highly motivated Client Services and Procurement Expert to join our team at Abroad Experience.About the RoleThe Client Services and Procurement Expert will be responsible for serving as the client services expert and procurement and order fulfillment expert for assigned product categories.Responsibilities:Provide proactive customer...


  • Lisboa, Lisboa, Portugal Vantiva Tempo inteiro

    Within VANTIVA EMEA/APAC customer unit, the Order fulfillment representative will be in charge of:Receive customer's Pos, make sure they are acceptable with different stakeholders (Demand Planning, Finance…) before processing them or take necessary actions to have them modified when needed.Be the interface between the Production planning teams in Asia to...


  • Lisboa, Lisboa, Portugal Vantiva SA Tempo inteiro

    Within VANTIVA EMEA/APAC customer unit, the Order fulfillment representative will be in charge of:- Receive customer's Pos, make sure they are acceptable with different stakeholders (Demand Planning, Finance…) before processing them or take necessary actions to have them modified when needed.- Be the interface between the Production planning teams in Asia...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job DescriptionWe are seeking a skilled Customer Service Order Management professional to join our team in the Swedish market. As a key member of our customer service team, you will be responsible for receiving and distributing incoming customer orders, communicating order entry and fulfillment issues with Sales and Customer Experience members as required,...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Service Order Management professional to join our team in Portugal. As a Customer Service Order Management representative, you will be responsible for receiving and distributing incoming customer orders, communicating order entry and fulfillment issues with sales and customer experience members, ensuring...


  • Lisboa, Lisboa, Portugal Vantiva Tempo inteiro

    Job DescriptionWithin VANTIVA EMEA/APAC customer unit, the Order fulfillment representative will be in charge of:Receive customer's Pos, make sure they are acceptable with different stakeholders (Demand Planning, Finance…) before processing them or take necessary actions to have them modified when needed.Be the interface between the Production planning...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    At Teleperformance Portugal, we are looking for a highly skilled Order Management Specialist to join our team in the Italian market. As a key member of our customer service team, you will be responsible for receiving and distributing incoming customer orders, communicating order entry and fulfillment issues with sales and customer experience members, and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    SAP Support Specialist Job Description:We are seeking an experienced SAP Support Specialist to join our team. As a Customer Care Representative, you will play a crucial role in supporting our customers through the entire order-to-cash process. Your responsibilities will include handling customer orders, resolving issues related to electronic orders, and...