Travel Consultant Expert
Há 2 dias
At TN Portugal, we are seeking a highly skilled Senior Business Travel Consultant to join our team.
Job Description:We are looking for a talented professional with expertise in bookings for air, rail, and accommodations to provide high-quality support to customers through various channels, including chat, calls, and emails.
The ideal candidate will be fluent in German (C1) and English (B2), with 5+ years of experience in a travel consultant role and proficiency in using GDS systems such as Sabre, Amadeus, or Galileo.
Duties and Responsibilities:
- Provide exceptional customer service and handle bookings accurately.
- Assess customer needs and preferences quickly and effectively.
- Stay up-to-date with industry trends and best practices.
- Maintain global standards of quality and compliance.
Requirements:
- Native/fluent in German (C1), both oral and written. As well as fluency in English, at least B2.
- 5+ years in a travel consultant role, with expertise in bookings for air, rail, and accommodations.
- 3+ years of experience using GDS (Sabre, Amadeus, or Galileo).
- Experience in contact center or customer-facing roles.
Benefits:
- Excellent remuneration package based on performance.
- Part of a dynamic and creative team with a positive atmosphere.
- Guidance and tools to reach full potential.
- Generous medical plans, dental, and vision benefits.
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