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Multilingual Social Media Manager

2 semanas atrás

Lisboa, Lisboa, Portugal WorldClassTalents Tempo inteiro
Job Description

At WorldClassTalents, we are looking for a skilled Multilingual Social Media Manager to join our team. As a key member of our digital community, you will be responsible for reviewing and moderating user-generated content in Dutch, ensuring it aligns with our community standards and platform policies.

Key Responsibilities
  • Content Review and Moderation: Evaluate user-generated content in Dutch for adherence to community standards and platform policies.
  • Issue Identification and Escalation: Identify and manage inappropriate or harmful content, escalating issues when necessary.
  • Feedback and Quality Enhancement: Provide valuable feedback to enhance content quality and user engagement.
  • Collaboration and Process Refining: Work collaboratively with other teams to refine moderation processes and establish best practices.
Requirements
  • Native Language Proficiency: Native Dutch speaker with excellent written and verbal communication skills.
  • Language Skills: B2-level proficiency in English; knowledge of additional languages is a bonus.
  • Attention to Detail and Critical Thinking: Strong attention to detail and the ability to think critically when evaluating content.
  • Previous Experience: Previous experience in content moderation, customer service, or a related role is preferred.
What We Offer
  • Competitive Salary and Incentives: Competitive salary along with performance-based incentives.
  • Comprehensive Training and Support: Comprehensive training and ongoing support to ensure your success in the role.
  • Employee Benefits: Employee benefits, including health insurance, wellness programs, and various discounts.
  • Career Advancement Opportunities: Opportunities for career advancement and professional development within the company.
  • Inclusive Work Environment: A dynamic and inclusive work environment located in a vibrant city.