Regional Operations Director

Há 6 dias


Lisboa, Lisboa, Portugal Indie campers Tempo inteiro

The ideal candidate for this role is a seasoned operations professional with a strong background in managing high-performing teams and driving business growth.

As the Regional Operations Director, you will be responsible for overseeing the daily operations of Indie Campers stations within a geographical area. This includes ensuring high-standards for our operations, optimising operational variable costs, and effective implementation of central procedural guidelines defined for our operating model.

You will work closely with the Regional Operations Manager to establish a high-performing operating model through direct management of local operations teams and coordination with the regional team.

Your key responsibilities will include:

  • Overseeing day-to-day local operations execution and actively managing teams to achieve results defined for each location regarding fleet availability, customer satisfaction, and operational efficiency.
  • Recruiting, selecting, training, managing, motivating, developing, and retaining local teams in your area from a regional office.
  • Actively participating in customer satisfaction-related processes, owning service recovery procedures, and identifying root-causes and corrective measures for short-term actions and structural process changes.
  • Collaborating with regional teams to remove operational blockers, leading, coordinating, and delivering projects related to operational expansion within your area.

We are looking for a highly motivated and experienced professional with a strong track record in establishing operational standards and developing structured operations.

The successful candidate will have:

  • A background in Engineering, Business Management, or similar education.
  • At least 6 years of relevant experience in strategic operations consulting or finance-related positions.
  • Proven experience in managing operational teams with P&L ownership and direct control over operational financial performance on sustainable business models.
  • International experience in managing teams in more than one country.
  • Capacity to effectively communicate with all levels of the organisation.

We offer a competitive salary of $80,000 - $100,000 per year, depending on experience, as well as a comprehensive benefits package.



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