Quality Assurance Specialist
Há 7 dias
Our client is a multinational company seeking a Quality Assurance Specialist to join their dynamic Customer Service hub. As a key member of the team, you will be responsible for identifying areas for improvement, ensuring compliance with quality standards, and collaborating with the Business Quality Analyst to drive operational excellence.
Key Responsibilities:
- Identify and analyze quality issues to develop targeted solutions
- Collaborate with the Business Quality Analyst to implement quality improvements
- Develop and maintain quality metrics and reports
- Provide training and coaching to team members on quality procedures
- Conduct regular quality audits and assessments
Requirements:
- Bachelor's degree in a related field
- 2+ years of experience in quality assurance or a related field
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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