People Operations Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Job Description

Nokia's People organization is responsible for leading a business-driven people strategy and offering people and workplace services to all Nokia employees. We partner closely with the business to provide a motivated and engaged workforce that is fit for the future. This includes overseeing global ticketing systems, ensuring timely resolution of employee care requests, and adhering to service level agreements (SLAs).

The ideal candidate is a recent graduate in Human Resources, Psychology, Communications, or a related field. Key skills and experience include HR best practices, trends, and proficiency in English. Familiarity with ticketing systems and managing workflows is a plus.

  • Develop and implement global care processes to standardize and automate operations.
  • Engage with stakeholders and end-users to ensure their needs are met and continuously track and leverage feedback to improve services.

Nokia is committed to innovation and technology leadership across mobile, fixed, and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks, and fearless to bring our authentic selves to work. Nokia offers continuous learning opportunities, well-being programs, and opportunities to join and get supported by employee resource groups, mentoring programs, and highly diverse teams with an inclusive culture where people thrive and are empowered.


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