UX Research Lead

Há 7 dias


Lisboa, Lisboa, Portugal Usercentrics Tempo inteiro

About Us

Usercentrics is a global leader in the field of consent management platforms (CMPs). Our vision is to build a world where user privacy enables a thriving digital ecosystem.

We are seeking a highly skilled UX Researcher to join our team, playing a pivotal role in creating an impeccable UX experience for our core product portfolio and driving research-driven insights that inform impactful decisions.

Your Role

You will be responsible for conducting qualitative and quantitative research to uncover user needs, behaviors, and pain points. This involves developing scalable templates, processes, and guidelines to ensure consistent and actionable research across product teams.

In addition, you will lead the decision-making process for selecting and implementing a research repository, manage its ongoing maintenance and adoption, and connect research insights with hypotheses and actionable recommendations to enhance products and user experiences.

You will collaborate closely with cross-functional teams, including product managers, designers, and engineers, to align research outcomes with business goals. Effective documentation of research findings is essential to ensure they are accessible and impactful for stakeholders.

Your Profile

We seek an experienced UX researcher with 5+ years of expertise in the field, preferably within the B2B tech or SaaS industry. You should possess strong organizational and documentation skills, with the ability to create templates and processes that scale.

A proven track record of connecting insights with hypotheses and actionable steps to improve user experiences and business outcomes is essential. Exceptional written and verbal communication skills in English, as well as experience partnering with cross-functional teams, are also required.

Benefits

Joining Usercentrics means becoming part of a fast-growing, diverse, and international team of tech enthusiasts and entrepreneurially-minded individuals who drive our success story together.


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