Customer Acquisition Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro
Job Description

At Abroad Experience, we're looking for a highly skilled Customer Sales Executive to join our team. As a key member of our Customer Service department, you'll play a crucial role in helping us reach sales and retention targets. Your primary responsibilities will include assisting the department with daily workload management, providing excellent customer service via phone, email, and chat, and ensuring customer trust in our products and brand.

Key Responsibilities:
  • Provide exceptional customer service through various communication channels.
  • Offer product information and advice to customers.
  • Convert warm leads and retention calls for customers on our subscriptions.

Requirements:
  • You must be a fluent German speaker (C1 level) and professional in English.
  • 2-4 years of experience in a customer-facing role is required.
  • You live in the Randstad region.
  • Multitasking skills are essential for handling different tasks and systems efficiently.
  • You can connect with customers and teammates.
  • You're results-oriented and motivated by achieving goals.
  • A passion for health, nutrition, and lifestyle is necessary.

Benefits:
  • Option to work up to 50% remotely.
  • An open company culture that fosters collaboration and communication.
  • Career growth opportunities within an international scaling-up company.
  • A commitment to fostering a diverse workforce and inclusive culture.
  • Benefits that prioritize physical and mental health.
  • The chance to work with a global company offering diverse experiences.
  • Regular company-wide events and team-building activities.


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