Technical Production Operations Lead

3 semanas atrás


Porto, Porto, Portugal Itdsportugal Todos Tempo inteiro

**Job Overview**

Itdsportugal Todos is seeking a seasoned Technical Production Operations Lead to join our team in Porto, Portugal. This is an exciting opportunity for a highly skilled professional to oversee the smooth operation of our banking client's production systems.

As a Senior Production Platform Controller, you will play a pivotal role in monitoring and maintaining platform performance, troubleshooting issues, and driving improvements to ensure service quality. Your expertise will be essential in ensuring the optimal functioning of our production platforms, including VTOM, Zabbix, AppDynamics, and other tools.

**Key Responsibilities:**

  • Monitor and control the production platform, ensuring Quality of Service (QOS) and system synchronizations.
  • Manage and update alerts, templates, and triggers; troubleshoot and optimize processes with scripts.
  • Oversee platform performance, analyze behavior, and ensure capacity planning.
  • Create, update, and follow up on tickets across various helpdesks (JIRA, Meniga, Powens, SUN).
  • Plan and execute installations, coordinate with DBAs, and manage certificates (DSP2, load balancers).
  • Participate in meetings with key teams (architects, Scrum Masters, developers) and prepare reports.
  • Follow up on system vulnerabilities, server migrations, and platform audits.

**Requirements:**

  • Solid experience with production tools (VTOM, Zabbix, AppDynamics) and monitoring tools (ELK, Grafana).
  • Proficiency in deployment tools (GIT, XL Deploy, Bitbucket, Jenkins).
  • Strong Linux and Windows system knowledge, with scripting skills (Shell, Powershell).
  • Soft skills: English at B2 level, French at A2 level, adaptability, teamwork, and a willingness to learn.

**Salary Estimate:** The estimated annual salary for this position is approximately €80,000 - €110,000, depending on experience.

This is a challenging and rewarding opportunity for a skilled technical professional to take on a leadership role in our team. If you are passionate about delivering high-quality results and have a strong background in production operations, we encourage you to apply.



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