Dutch Language Customer Service Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

Job Summary

We are seeking a highly motivated and customer-focused Dutch-speaking customer service representative to join our team in Morocco. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns, and ensuring their overall satisfaction.

Key Responsibilities

  • Advise and recommend to customers the most suitable packages and plans for their needs
  • Answer customer inquiries and requests regarding services and products, and their functionalities
  • Manage customer billing and accounts
  • Handle customer requests, disputes, and claims
  • Convert customer calls into sales opportunities

Requirements

  • Advanced level of the Dutch language
  • Prior experience in customer service is an asset
  • Clean criminal record
  • Strong motivation to work in Morocco on a long-term basis



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