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Dutch Language Customer Service Professional for Foot Locker
Há 1 mês
As a Dutch Speaking Customer Service Representative for Foot Locker, you will be part of a dynamic international team in Lisbon, working with a strong passion for fashion and sports. Your primary responsibility will be to provide exceptional customer service to customers in their native language, ensuring a positive and engaging experience.
About the Role:- Fluent in Dutch and proficient in English (C1)
- Excellent listening and communication skills
- Familiarity with online advertising products and social media
- Proficient in Microsoft Office
- Passionate about providing quality customer service
- Willingness to learn customer care strategies and company products
- Provide customer-friendly service, ensuring a positive relationship with the brand
- Create opportunities to engage with customers, addressing all their questions and doubts
- Manage customer queries about orders, accounts, payments, and stock availability
- Full-time position with a fixed-term, renewable employment contract
- Possibility of a permanent contract after 24 months
- Competitive salary
- Lots of holidays for exploration
- Paid initial training
- Private health care insurance
- Part of a multicultural, open-minded work environment
- Relocation package (for international employees)
