Customer Service Representative for Foot Locker Italian Market

Há 1 mês


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro
Role Summary

We are seeking an experienced Customer Service Representative to join our team at Teleperformance Portugal, supporting the Foot Locker brand. This role is ideal for those who excel in providing exceptional customer service and have a passion for working with customers.

About the Job

This is a mid-level, full-time position that requires the ability to work under pressure and handle multiple tasks simultaneously. As a Customer Service Representative, you will be responsible for managing customer inquiries, resolving issues, and providing excellent communication skills to ensure customer satisfaction.

Key Responsibilities
  • Provide customer-friendly service by showing interest in the customer and guaranteeing a positive relationship with the brand.
  • Create opportunities to impress and engage with customers, approaching all their questions and doubts.
  • Manage customer queries about their orders and access to their accounts, payments, and stock availability.
Requirements
  • Native Italian speaker and minimum B2 English level required.
  • Familiarity with online advertising products and social media (preferential).
  • Basic computer skills.
  • +1 year working in a customer support related role (preferential).
  • Excellent communication skills: verbal, written and listening skills.
  • Ability to solve customer problems.
  • Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform.
  • Ability to multi-task and work under pressure.
What We Offer
  • Excellent work opportunity in a dynamic leading multinational company.
  • Stable work and career progression.
  • Health Insurance since day one in the company.
  • Excellent work environment, great colleagues and social arrangements.
  • Accommodation in a room of a Teleperformance owned apartment.
  • Free annual flight to the homeland.
  • Free Portuguese language courses, water sports, soft trekking and much more.
Estimated Salary Range

€25,000 - €35,000 per annum, depending on experience.



  • Lisboa, Lisboa, Portugal Foot Locker Tempo inteiro

    About the Company: Foot Locker is an American sportswear and footwear retailer with its headquarters in New York City, operating in 28 countries. The company fuels self-expression around the world by celebrating sneaker and youth culture globally.">Job Description: We are seeking a Dutch-speaking Customer Care Representative to join our international team in...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Teleperformance Portugal is a leading provider of outsourced customer experience solutions. We are currently seeking an experienced Customer Service Representative to join our team in Lisbon.Estimated salary range: €25,000 - €35,000 per annum, depending on experience and qualifications.Job Description:Job SummaryWe are looking for a highly motivated and...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled and motivated customer service representative to join our team at Foot Locker in Lisbon. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with our products and services.ResponsibilitiesProvide customer-friendly...


  • Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    Are you a highly motivated and detail-oriented individual looking for a challenging role in customer service? Adecco Prestação De Serviços, Lda is seeking a Customer Service Representative to join our team in Lisbon, Portugal.About the Job:We offer a direct contract with a leading medical technology company, providing commercial assistance to sales points...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...


  • Lisboa, Lisboa, Portugal Foot Locker, Inc. Tempo inteiro

    Visão GeralA Foot Locker, Inc. é uma casa de marcas global inspiradora e comprometida em alimentar a paixão partilhada pela autoexpressão. Nossa cultura jovem fortalece as comunidades de desportos e tênis.Qualificações e ResponsabilidadesO candidato ideal terá experiência em varejo, excelente habilidade para interagir com clientes e produtos...


  • Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative, supporting our Italian-speaking clients in Lisbon.


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job Title: Italian Customer Service Representative for International Airlines About the CompanyWe are a leading airline company, and we are looking for a skilled Italian customer service representative to join our team. If you are an Italian native or fluent with strong English communication skills, and you want to make your career in a multicultural...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you looking for a new adventure in one of Europe's most vibrant cities?We are seeking enthusiastic Italian-speaking Customer Advisors to support our clients in delivering exceptional customer service. Our ideal candidate will have fluency in Italian (C1 level or higher) and good command of English, with excellent communication and problem-solving...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly motivated and fluent Italian speaking customer service representative to join our team in Lisbon. As an essential part of our customer support team, you will play a key role in ensuring the satisfaction of our Italian-speaking clients.About UsLocated at the heart of Lisbon's booming e-commerce industry, we are a leader in creating...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Are you passionate about helping people and making a difference in their lives? Do you have excellent communication skills and experience working with social media platforms? If so, we may have the perfect opportunity for you. About the RoleWe are seeking an Italian Speaker Customer Support Representative to join our team at Teleperformance Portugal. As a...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Job Overview">This position involves providing exceptional customer service to high-net-worth clients as an Italian-speaking customer support specialist in a multinational concierge company. The ideal candidate will have native or fluent Italian skills, strong English communication abilities, and a passion for delivering top-notch service.">Salary: ">The...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job TitleMultilingual Customer Service Representative - German, Dutch, Italian, French


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Are you a native Italian speaker with excellent English communication skills looking to make your career in a multicultural environment? We have the perfect opportunity for you at our Sitel Corp. office in Lisbon, Portugal.About the JobWe are seeking a highly skilled Italian Customer Service Representative to join our team. As a customer service specialist,...


  • Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

    **About the Role:**We are seeking a customer service representative to join our team at Smart-Recruitments. As a customer service representative, you will be responsible for communicating with customers via phone, chat, and email in Italian.The ideal candidate will have strong communication skills, fluency in Italian, and proficiency in English. You will...


  • Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    Adecco Prestação De Serviços, Lda is seeking a highly motivated and sales-driven Customer Consultant to join our dynamic team. This exciting opportunity offers a direct and permanent contract with the client, with a base salary of €35,000 per year, plus a meal allowance, monthly bonuses in both Italian and English, and a performance bonus.As a Customer...

  • Italian Language Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Description: As an Italian Language Specialist - Customer Service Representative at Cross Border Talents, you will play a vital role in ensuring seamless communication with our clients. You will be responsible for handling customer inquiries via email, phone, and chat with professionalism and efficiency.Key Responsibilities:Support customers with product...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Lisbon, Portugal.Job OverviewThis role offers a unique opportunity to work with international clients and contribute to the success of our cross-border talent network.About the RoleThe successful candidate will be responsible for...


  • Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

    Job Opportunity in LisbonWe are seeking a skilled Customer Service Representative to join our team in Lisbon. The ideal candidate will be fluent in Italian and possess strong communication skills.Key Responsibilities:Communicate with customers via phone, chat, and email in Italian.Maintain customer satisfaction while representing our company's brand.Monitor...


  • Lisboa, Lisboa, Portugal Recooty Tempo inteiro

    Italian Language Customer Service Agent RoleWe are seeking a Native Italian speaker who is customer service oriented to join our multinational organization in Lisbon, Portugal.This is a unique opportunity to work in an international and multicultural environment with colleagues from all over the world, gain wide experience, and improve your interpersonal...