Customer Service Representative for Foot Locker in Lisbon

1 dia atrás


Lisboa, Lisboa, Portugal Foot Locker Tempo inteiro

About the Company: Foot Locker is an American sportswear and footwear retailer with its headquarters in New York City, operating in 28 countries. The company fuels self-expression around the world by celebrating sneaker and youth culture globally.

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Job Description: We are seeking a Dutch-speaking Customer Care Representative to join our international team in Lisbon. As a Customer Care Representative, you will provide high-quality customer satisfaction in your own language, creating opportunities to engage with customers and approach their questions and doubts. Your responsibilities include managing customer queries about orders, accounts, payments, and stock availability, while providing a customer-friendly service by showing interest in the customer and guaranteeing a positive relationship with the brand.

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Requirements: You must be fluent in Dutch and have a high level of English, with excellent listening and communication skills. Proficient Microsoft Office experience is required, as well as a strong interest in providing quality customer service. You should be open to learning all about customer care strategies and understanding of company products. Experience in customer support is a plus.

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Benefits: This is a full-time position with a competitive local salary. You will receive lots of holidays to explore, paid initial training, private health care insurance, and relocation package. Additionally, you will work from a beautiful and modern office in Lisbon, enjoy pick-up from the airport, administrative support, reimbursement of flight costs, room accommodation, and participate in company events, team buildings, water sports, and free language courses.



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