Customer Service Representative for Foot Locker in Lisbon

Há 20 horas


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About the Role

We are seeking a highly skilled and motivated customer service representative to join our team at Foot Locker in Lisbon. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with our products and services.

Responsibilities

  • Provide customer-friendly service by showing interest in the customer and guaranteeing a positive relationship with the brand;
  • Create opportunities to impress and engage with customers, approaching all their questions and doubts;
  • Manage customer queries about their orders and access to their accounts, payments, and stock availability.

Requirements

  • Native Italian speaker and minimum B2 English level required;
  • Familiarity with online advertising products and social media (preferential);
  • Basic computer skills;
  • +1 year working in a customer support related role (preferential);
  • Excellent communication skills: verbal, written and listening skills;
  • Ability to solve customer problems;
  • Flexible and quick learner, able to adapt to continuously evolving needs;
  • Ability to multi-task and work under pressure.

What We Offer

  • Excellent work opportunity in a dynamic leading multinational company;
  • Stable work and career progression;
  • Health Insurance since day one in the company;
  • Excellent work environment, great colleagues and social arrangements;
  • Accommodation in a room of a Teleperformance owned apartment;
  • Initial flight expenses refund;
  • Free annual flight to the homeland;
  • Free Portuguese language courses, water sports, soft trekking and much more.

Estimated Salary: €30,000 - €40,000 per annum, depending on experience. We offer a competitive salary and benefits package to attract and retain top talent.



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