Healthcare Engagement Coordinator
2 semanas atrás
About the Role
Nutrium is seeking a skilled Patient Engagement Specialist to join our team. As a key member of our team, you will be responsible for connecting with potential patients and guiding them through the process of scheduling nutrition appointments.
Responsibilities
- Contact potential patients via phone and email to explain the benefits of Nutrium consultations.
- Guide patients through booking appointments and answer any questions or concerns about the process.
- Ensure a smooth experience by following up with patients to confirm appointments and satisfaction with the service.
- Work closely with internal teams to optimize patient communication strategies.
- Provide feedback to enhance the booking process and overall patient experience.
Requirements
- Fluent in Brazilian Portuguese and advanced in English.
- Excellent communicator with strong persuasion skills.
- Proactive, self-driven, and organized with good time-management.
- Comfortable with digital tools and quick to learn new platforms.
- Empathetic and solution-oriented, focused on achieving results.
What We Offer
We value creativity, communication, agility, and being provocatively kind. While expertise is important, what truly sets us apart is our willingness to embrace challenges that others might avoid. If you are a motivated and entrepreneurial individual who is passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity.
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