Customer Service Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a highly motivated Customer Service Representative to join our team in Portugal. As a Back Office Professional, you will play a key role in delivering world-class service to our clients' customers.

Your responsibilities and impact will include:

Providing exceptional customer support via phone, email, and chat

Identifying and resolving customer issues efficiently

Maintaining high levels of customer satisfaction through effective communication

Processing returns and refunds with accuracy

Offering ad-hoc support as needed

Collaborating with the team to drive success and project outcomes

To succeed in this role, you will need:

A native level of Dutch and at least a B2 level of English

A high school degree or equivalent

A valid work permit for Portugal (required)

Relocation to Portugal for an international career and life experience

Excellent communication and listening skills

A drive for excellence and professionalism

A commitment to teamwork and job satisfaction

Excitement about intercultural communication and expatriate living

Familiarity with the value of good customer experiences

As a valued member of our team, you can expect:

Type: A long-term fixed-term contract, renewable annually or indefinitely

Working hours: Full-time (40h/week) with flexible schedules depending on projects

Working models: On-site, hybrid, or remote projects

Salary range: €1,050 - €1,300 gross/month based on project and relocation package

Benefits for international candidates include:

Relocation Package including accommodation and flight/travel tickets

Assistance with paperwork, bank account setup, and health insurance

Add-ons such as language lessons, cooking classes, sports activities, and social events organized by us

Career opportunities in various career paths within Blu Selection

With Blu Selection, you can choose locations in Portugal, Greece, or Spain, including vibrant cities like Lisbon, Porto, Athens, Barcelona, or Valencia. Enjoy an international experience in your workplace surrounded by a warm climate, welcoming locals, unique cuisine, an international community, and plenty to discover.



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