Beauty Service Ambassador for Global Brands

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro
Role Overview

We are seeking a highly motivated and passionate Beauty Service Ambassador to join our team in Lisbon. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our clients while promoting our brand values.

About the Job

This is a unique opportunity to work with some of the world's most progressive brands, leveraging your passion for beauty and customer service to drive business growth.

Responsibilities
  1. Provide top-notch customer support via phone, email, and chat, ensuring timely resolution of inquiries and issues.
  2. Develop and maintain in-depth knowledge of our products and services, staying up-to-date on new launches and promotions.
  3. Collaborate with internal teams to resolve customer complaints and concerns, escalating issues as needed.
  4. Contribute to the development of process improvements, identifying areas for optimization and suggesting solutions.
Requirements
  • You are a native English speaker with excellent written and verbal communication skills.
  • You have a strong passion for the beauty industry, with a keen eye for detail and a love for learning.
  • You are an EU citizen or hold a valid work permit for Portugal.
  • You possess excellent problem-solving skills, with the ability to think critically and prioritize tasks effectively.
What We Offer
  • A competitive salary of €850 gross per month, plus a performance-based bonus of up to €100 per month.
  • A comprehensive benefits package, including meal vouchers, transportation reimbursement, and private health insurance.
  • Ongoing training and professional development opportunities, helping you grow your skills and advance your career.
  • The chance to work with a diverse team of like-minded individuals, passionate about delivering exceptional customer experiences.

We are an equal opportunities employer, committed to creating an inclusive workplace where everyone feels valued and supported. If you are a driven and customer-focused individual who is passionate about beauty and service excellence, we encourage you to apply for this exciting opportunity.


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