IT Infrastructure Support Specialist

2 semanas atrás


Faro, Portugal Cyberprotech Tempo inteiro

At Cyberprotech, we strive to build a more secure digital world. As an IT Infrastructure Support Specialist, you will play a key role in driving our mission. We offer regular opportunities for professional development, access to office facilities, and flexible working arrangements.

Your Responsibilities:

  1. Provide L1 and L2 support for incidents/requests raised by monitoring systems or reported by customers.
  2. Operate monitoring systems efficiently and escalate L3 and above incidents/requests to other teams.
  3. Perform routine procedures and off-hours scheduled tasks.
  4. Troubleshoot networks and systems to ensure reliable operations.

You Must Have:

  • At least a 12th-grade education or current university attendance.
  • Previous experience in similar functions.
  • Strong computer skills in Windows, Unix/Linux, and virtualization environments.
  • Knowledge of structured networks and TCP/IP protocols.
  • Availability for 24/7 shifts.
  • Good knowledge of English.

We Value:

  • Dynamism and initiative.
  • High sense of responsibility.
  • Strong problem-solving capabilities.
  • Easy interpersonal relationships and team spirit.
  • Ability to achieve results and handle stressful situations.

If you are passionate about technology and teamwork, please apply. Submit your CV, a cover letter, and any relevant proof of work or certifications.



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