IT Infrastructure Support Specialist
2 semanas atrás
At Cyberprotech, we strive to build a more secure digital world. As an IT Infrastructure Support Specialist, you will play a key role in driving our mission. We offer regular opportunities for professional development, access to office facilities, and flexible working arrangements.
Your Responsibilities:
- Provide L1 and L2 support for incidents/requests raised by monitoring systems or reported by customers.
- Operate monitoring systems efficiently and escalate L3 and above incidents/requests to other teams.
- Perform routine procedures and off-hours scheduled tasks.
- Troubleshoot networks and systems to ensure reliable operations.
You Must Have:
- At least a 12th-grade education or current university attendance.
- Previous experience in similar functions.
- Strong computer skills in Windows, Unix/Linux, and virtualization environments.
- Knowledge of structured networks and TCP/IP protocols.
- Availability for 24/7 shifts.
- Good knowledge of English.
We Value:
- Dynamism and initiative.
- High sense of responsibility.
- Strong problem-solving capabilities.
- Easy interpersonal relationships and team spirit.
- Ability to achieve results and handle stressful situations.
If you are passionate about technology and teamwork, please apply. Submit your CV, a cover letter, and any relevant proof of work or certifications.
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