Technical Systems Specialist
Há 5 dias
**Technical Systems Specialist**
Infinera, a global supplier of innovative networking solutions, seeks a Technical Systems Specialist to join their team. The ideal candidate will have a strong background in software and hardware troubleshooting, with excellent communication skills and a customer-centric approach.
Key Responsibilities:
- Diagnose and resolve software and hardware incidents, including operating systems and software applications.
- Maintain a high level of customer service by responding to user requests in a timely manner.
- Accurately record, update, and document requests using the IT Helpdesk system.
Requirements:
- Highly self-motivated team player with the ability to manage changing priorities.
- Understanding of Office365, including SharePoint, Exchange Online, and Teams.
- Proficient with Windows 10, Windows 11, and the Microsoft Office suite.
Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.
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