Senior Service Operations Manager

3 semanas atrás


Lisboa, Lisboa, Portugal Team It Tempo inteiro
About Us

We are a forward-thinking organization dedicated to creating a sustainable and fulfilling work environment. Our team is built on the principles of collective well-being, personal and professional development, and a commitment to healthy management practices.


Job Description

We are seeking a highly skilled SERVICE DELIVERY DIRECTOR to join our team in Lisbon. As a key member of our service delivery team, you will be responsible for ensuring the successful execution of contracted services and maintaining effective communication with all stakeholders.


Required Skills and Qualifications
  • Minimum 5 years of professional experience as a Service Manager or equivalent role.
  • Strong project management skills, including execution, communication, risk management, and mitigation.
  • Ability to manage priorities and coordinate teams to achieve service objectives and metrics.
  • Excellent communication and interpersonal skills, with the ability to establish and maintain effective relationships with all stakeholders.

Benefits

We offer a comprehensive benefits package, including:

  • Personalized Talent Management: regular follow-up and support from day one.
  • Broad and flexible benefits package, including health insurance, life and personal accident insurance, discounts, and telecommunications plan.
  • Investment in training and career development: certified training, online training platforms, and Pearson VUE exam center.
  • Sustainability and community involvement opportunities.

Salary

We estimate the annual salary for this position to be around €80,000 - €120,000, depending on qualifications and experience.


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