IT Technical Specialist

Há 5 dias


Oeiras, Lisboa, Portugal Findmore Consulting, S.A. Tempo inteiro

At Findmore Consulting, S.A., we're looking for an experienced Senior IT Operations Technician to join our team. As a key member of our IT department, you'll play a crucial role in ensuring the smooth operation of our infrastructure and systems.

About Us

Findmore Consulting, S.A. is a company specialized in Information Technologies founded in 2006 with more than 400 consultants. Our services include infrastructure and cloud, software development and agility where we contribute to major projects in Portugal and Europe.

Key Responsibilities
  • Provide advanced technical support for desktops, laptops, servers, and mobile devices.
  • Troubleshoot complex hardware and software issues.
  • Configure and manage enterprise-level ITSM platforms and remote support tools.
  • Develop and implement processes to improve IT service delivery.
Requirements
  • 5+ years of experience in IT support roles with a minimum of 2 years in a senior-level or advanced technician capacity.
  • Deep knowledge of operating systems including Windows (10, 11, Server) and macOS.
  • Strong understanding of networking concepts including LAN/WAN configurations, DHCP, DNS, VPNs, VLANs, and firewall management.
  • Proficiency in enterprise-level ITSM platforms and remote support tools.


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