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Reservation Advisor Role in Portugal

2 semanas atrás

Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Join Our Team in Lisbon:

At Buscojobs Portugal, we are passionate about delivering exceptional customer experiences for our clients. We are currently seeking a skilled Reservation Advisor to join our team in Lisbon.

About the Role:

This exciting opportunity will see you manage bookings, handle client inquiries, and perform back-office tasks related to reservation management.

Your Key Responsibilities Will Include:

  • Booking management (altering, canceling, or creating new reservations)
  • Assisting clients via inbound calls in the after-sales process
  • Managing reservations back-office (ticket issuing, modification, and cancellation)

To Be Successful in This Role:

  • You must have a native level of French and a good level of English.
  • Prior experience or studies in the Travel and Tourism industry is highly valued.
  • You should possess a professional attitude, strong customer service skills, excellent listening and communication skills, and be willing to learn and develop new skills.

What We Offer:

  • Competitive salary and benefits package
  • Standard working hours with rotating shifts
  • Fully paid training and professional development opportunities
  • Chance to collaborate with top brands in the industry