Web Services Advisor On-Site

Há 7 dias

Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

GrabJobs is seeking a highly skilled WEB SERVICES ADVISOR ON-SITE to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and their issues are resolved quickly and efficiently.

This is an excellent opportunity for someone who is passionate about delivering top-notch customer service and has a strong desire to work with a diverse range of clients. If you have excellent communication skills, both written and verbal, and are able to work well under pressure, then this could be the perfect role for you.

  • Key Responsibilities:

  • Provide exceptional customer service via multiple communication channels, including phone, email, and chat.

  • Develop a deep understanding of our web services and provide accurate and helpful information to customers.

  • Troubleshoot and resolve customer issues in a timely and effective manner.

  • Communicate clearly and professionally with customers to ensure their needs are met.

  • Collaborate with team members to escalate and resolve complex issues.

  • Gather and report valuable customer feedback to improve service quality.

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