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Multilingual Community Expert

1 semana atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

We are seeking a talented Customer Success Advocate to join our rapidly growing multilingual team. As a Community Specialist, you will be responsible for providing exceptional support to our customers through various channels. Your primary goal is to deliver on key results like first time resolution, efficiency, and quality metrics. You will work closely with stakeholders and Product Experts to ensure seamless communication and prompt routing of escalations whenever necessary. With a strong focus on delivering superior support experiences, you will be empowered to take ownership of your work and drive results. In return, we offer a competitive salary and relocation allowance for international candidates joining us from abroad. If you're passionate about delivering exceptional support experiences and have a strong track record of success in customer-facing roles, we'd love to hear from you