Content Moderator for Social Media

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

About Blu Selection
We are a global leader in the BPO industry, providing innovative solutions, technology, and expertise to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Our company culture is built around excellence, teamwork, and a passion for excellence.

Job Description:
We are seeking a highly motivated and detail-oriented Content Moderator for Social Media to join our team in Lisbon. As a Content Moderator, you will play a critical role in ensuring a safe and enriching online experience for users worldwide.

Key Responsibilities:
- Review various types of content (videos, images, text, and audio) in accordance with policies.
- Classify the typology of content (videos, images, text, and audio) based on established processes and policies.
- Respond to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.
- Ensure user and brand safety through effective content moderation practices.

Requirements:
- A native-level proficiency in German and a minimum B2 level of English.
- A valid Portuguese work permit (required).
- Living in or willing to relocate to Lisbon for an international career and life experience.
- Keeping up-to-date with social media trends and practices.
- Resilience to sensitive content, demonstrating emotional maturity and professional detachment.
- Motivation and commitment to perform the assigned tasks effectively.
- Excitement about intercultural communication and embracing the expatriate lifestyle.

Benefits:
- Type of contract: Unfixed term contract, 30 days probation period.
- Working hours: full time (40h/week) Monday- Sunday 8:00-20:00.
- Salary conditions: 1,450 € gross/month + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month.
- Health insurance after 6 months.
- Paid professional training.
- Employee discounts.
- Fun and engaging company-wide initiatives.
- Excellent work culture.

Additional Benefits for International Candidates:
- Reimbursement of your initial flight expenses after 3 months.
- Up to 400 € for accommodation/months for first 4 months.
- Accommodation support customized to your needs and your budget.

About the Role:
This is a great opportunity to start your career as a Content Moderator in one of Europe's most vibrant cities - Lisbon. As a member of our team, you will be responsible for reviewing various types of content and ensuring user and brand safety through effective content moderation practices.



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