Cross Border Customer Relationship Manager
Há 4 dias
We are a multicultural company working with top 500 business companies across various sectors. Our employees come from 29 different nationalities, and we strive to create a dynamic and inclusive work environment.
Job Description:
- Customer Interaction: Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
- Customer Resolution: Address customer complaints and resolve issues efficiently, maintaining high customer satisfaction levels.
- Sales Enablement: Collaborate with customers to understand their needs, promoting products and increasing revenue.
- Order Management: Manage customer orders, ensuring accurate processing and prompt delivery.
Requirements:
- Advanced Italian language skills (C2 level) and intermediate English language proficiency.
Benefits:
- Performance-based bonus scheme
- Meal and transportation allowance
- Private health insurance package
- Relocation assistance with accommodation
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