Resort Ambassador
3 semanas atrás
At Jet2 And Jet2Holidays, we strive to deliver exceptional customer experiences and create lifelong memories for our guests. As a key member of our resort team, you will play a vital role in sharing local knowledge, delivering outstanding service, and enhancing our customers' holiday experience.
SalaryWe offer an excellent salary with annual pay review, ensuring your hard work and dedication are rewarded. With a competitive salary package, you will be well-compensated for your efforts.
Job DescriptionAs one of our valued Resort Representatives, you will:
- Work as One Team with internal & external stakeholders to deliver VIP industry-leading Customer Service to our all-important customers.
- Create Memories for our customers in resort, ensuring we are on hand at their accommodation and resolve any issues they experience during their holiday.
- Utilise a Sales through Service approach by recommending local experiences and attractions to match our customers' needs.
- Take Responsibility by supporting with any disruption, serious emergencies in resort & customer escalations.
- Be the face of Jet2holidays during scheduled hotel visits and virtually, via video call, for any urgent queries.
- Be Present by maximising branding opportunities within our hotels and resorts.
- Work as One Team supporting our airport operation on busy flight days working in arrivals & departures.
You will need:
- Full right to work documents for Portugal.
- Living in the destination or willing to source your own accommodation.
- Driver's license with access to your own motorised vehicle/car which you are able to use for work purposes.
- IT confidence to be able to use in-house digital systems daily on a Tablet device.
We offer a range of benefits, including:
- Excellent salary with annual pay review.
- Fully paid training & IT equipment.
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