Resort Ambassador
Há 1 mês
As a Resort Representative with Jet2holidays, you will be the face of our company, ensuring that our customers have an unforgettable holiday experience. This is a fantastic opportunity to work in a dynamic environment, delivering outstanding customer service and sharing your knowledge of local attractions.
We offer a competitive salary of approximately €30,000 per annum, plus excellent benefits including fully paid training, IT equipment, and career progression opportunities across Jet2.com & Jet2holidays.
About the Role- Create lasting memories for our customers by providing exceptional customer service at their accommodation and resolving any issues they may encounter during their holiday.
- Utilize a sales-through-service approach by recommending local experiences and attractions to match our customers' needs.
- Take responsibility for supporting with disruptions, emergencies, and customer escalations, working closely with internal and external stakeholders to deliver VIP industry-leading customer service.
This is a full-time position requiring flexibility, as you will be required to work a range of hours, including early starts, late finishes, split shifts, and weekends. We offer a competitive monthly salary, plus excellent benefits, including:
- Excellent salary: approximately €30,000 per annum
- Fully paid training and IT equipment
- Career progression opportunities across Jet2.com & Jet2holidays
- 23 days' holiday entitlement per annum
- Discounts on Jet2.com & Jet2holidays flights and holidays
- Rewarding recommend-a-friend bonus scheme
You will need to hold full right-to-work documents for Portugal and be living in the destination or willing to source your own accommodation. A driver's license and access to a motorized vehicle are also essential due to the level of travel required in the role.
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