Customer Service Representative
1 semana atrás
We're seeking a highly motivated and customer-focused individual to join our Customer Service team at Catawiki. As a Customer Service Representative, you will be responsible for providing exceptional support to our buyers and sellers, ensuring that they have an outstanding experience on our platform.
Key responsibilities include:
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Mediating disputes between buyers and sellers, finding solutions that meet both parties' needs
- Providing clear and concise communication via various channels, including email, phone, and social media
What You'll Bring
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Professionalism and empathy when interacting with customers
What We Offer
- A competitive salary and benefits package
- Opportunities for growth and development within the company
- A dynamic and supportive team environment
Why Catawiki?
- We're a global online marketplace for rare and unique items, offering a wide range of categories and opportunities for growth
- We value diversity, equity, and inclusion and strive to create a workplace that is welcoming and inclusive for all
- We offer a range of benefits and perks, including flexible work arrangements, professional development opportunities, and a comprehensive benefits package
How to Apply
If you're passionate about delivering exceptional customer experiences and have a strong desire to grow and develop within a dynamic company, we encourage you to apply for this exciting opportunity.
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