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Gaming Support Specialist
2 semanas atrás
A leading American game developer, a worldwide leader, is seeking candidates to join their international team in Lisbon. The company values its employees and provides opportunities for learning and growth both professionally and personally.
Job Description:
We are looking for a skilled Gaming Specialist Back Office to provide top-notch support to our users. Your responsibilities will include:
- Assisting users with installation problems, bugs, and other issues via chat or email.
- Providing tips and advice to users to help them progress in games.
- Managing account and billing-related issues.
Required Skills and Qualifications:
To succeed in this role, you will need:
- To be fluent in French and have a good command of English.
- To be motivated, reliable, and committed to your work.
- Customer service and quality to be part of your nature.
- A drive for excellence and professionalism.
- Excellent communication skills.
- To be a real team player and willing to work with many other nationalities.
Benefits:
We offer a competitive package including:
- A long-term fixed-term contract, renewable every year.
- Rotating shifts between 06:00 and 22:00, 40 hours/week.
- Including free accommodation (shared flat, all bills included): 1040€ gross/month. Excluding accommodation: 1240€ gross/month.
- Reimbursement of your initial flight expenses after 9 months.
- Airport pick up.
- Yearly two-way flight ticket back to your home country (within the EU).
- Help with paperwork, opening a bank account, etc. upon your arrival.
- Free Portuguese lessons, cooking classes, sports activities and social events organized by the company.
- Real career opportunities in different career paths.
