Gaming Product Support Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro
Job Description:

We are seeking a skilled Technical Support Agent to join our international team. As a Gaming Product Support Specialist, you will provide expert technical support services to customers through various channels, including telephone, email, and live chat.

The role involves consulting with customers on the purchase of gamer-related products, guiding them in utilizing their products, and delivering efficient guidance and recommendations for purchasing products.

A key aspect of this position is being an attentive listener, comfortable and skillful at communicating with people, energetic, innovative, and working proactively at a fast pace.

Our ideal candidate is a native level German speaker with a good level of English, enthusiastic about gaming and affinity for technology. They must also have knowledge of the value and impact that a good customer experience can create.

Key Responsibilities:
  • Consulting for the purchase of gamer-related products
  • Assistance for customers through telephone, email, and live chat channels
  • Offering expert technical support services;
  • Guiding users in utilizing their products, including software installation and device synchronization
  • Delivering efficient guidance and recommendations for purchasing products


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