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We are seeking a highly skilled Spanish Customer Service Representative to join our team at speakit. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients via phone, email, chat, or social media platforms.
Responsibilities:- Provide assistance and answer questions about features, functionality, and account setup.
- Help customers resolve technical issues, such as login errors or payment delays.
- Guide users through the account creation or identity verification process.
- Become an expert in resolving complex issues and escalating them to higher-level support teams.
- Proficiency in Spanish (oral and written) and English (C1 level)
- Strong analytical and troubleshooting skills
- Familiarity with mobile apps, digital payments, and online platforms
- Ability to understand customer concerns and provide effective solutions
We offer a competitive salary, meal allowance, transport allowance, and full paid training on the company and project. You will also receive free private health insurance after 6 months.
