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German Customer Support Specialist
1 semana atrás
As a Customer Service Representative for Nikon, you will be part of our team in Lisbon, Portugal. Your primary responsibility will be to support customers via phone and email, answering their questions regarding products and services. This role requires strong communication skills, excellent phone conversation skills, attentive listening, and superior writing skills.
If you are a native German speaker or have a proficient level of German, this could be an exciting opportunity for you to join a multicultural environment and grow your career.
About Nikon
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies. The company is famous for its cameras and binoculars. As a customer service specialist, your daily responsibilities will include supporting customers by offering solutions for customer demands, building meaningful relationships, meeting service quality goals, and providing feedback.
Requirements
To succeed in this role, you will need to have:
1. Native or proficient level of German.
2. Advanced level of English both verbal and written.
3. Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills.
4. Analytical and problem-solving skills with strong attention to detail.
5. Desire to learn and advance, be a curious investigator and problem solver.
6. High-speed internet access and appropriate conditions for remote work.
7. Must hold EU citizenship or valid work permit for Portugal.
8. Be a local candidate or willing to relocate to sunny Lisbon, Portugal.
Benefits
This position offers competitive wages, paid professional training, employee discounts, private healthcare & dental insurance, growth opportunities through various development programs, fun and engaging company-wide initiatives, job stability, life-long skills and experience, and excellent work culture.