Global Trust
Há 6 dias
About the Role:
We are looking for a Global Trust & Safety Coordinator to join our BPO industry team. As a key member of our team, you will play a critical role in ensuring a secure and trustworthy online environment for our clients' customers.
In this role, you will be responsible for reviewing various types of content, classifying content based on established processes and policies, responding to customer inquiries related to Trust & Safety actions, and ensuring user and brand safety through effective content moderation practices.
Key Responsibilities:
Reviewing various types of content (videos, images, text, and audio) in accordance with policies
Classifying the typology of content (videos, images, text, and audio) based on established processes and policies
Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals
Ensuring user and brand safety through effective content moderation practices
Requirements:
A native-level proficiency in German and a minimum B2 level of English
A valid Portuguese work permit is required
Living in or willing to relocate to Lisbon for an international career and life experience
Keeping up-to-date with social media trends and practices
Resilience to sensitive content, demonstrating emotional maturity and professional detachment
Motivation and commitment to perform the assigned tasks effectively
Excitement about intercultural communication and embracing the expatriate lifestyle
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